I've never been impressed by the leadership of Harrah's Cherokee Casino & Hotel General Manager Darold Londo. He's done an inadequate job of employee engagement. He avoids the media like the flu, often times throwing the External Relations Director Joyce Dugan under the bus, unless it's been an opportunity to be on television. Twice under his leadership player and employee personal information that could've led to identity theft was released on property, and no one has any idea what's being done to get tribal members ready to run the property as the management agreement between the Eastern Band of Cherokee and Harrah's requires.
This latest particular instance is just unbelievable.
Employees in certain departments in the casino have been put out of their jobs. Yes it's understandable that the casino's profits are down. I'm not advocating that the casino needs to spend unnecessarily, but at the same time it needs to take care of its employees. If the property is still making a profit, why cut jobs?
While the majority of the casino's employees aren't tribal members, of those who are, most if asked would likely choose their salary over matching or besting previous per capita disbursements. None of us really wants to see jobs lost, especially when it isn't necessary, and especially when the ones losing their jobs likely have nowhere else to go.
What is so disturbing is the likely motivation behind it, saving face. Tribal politicians don't want to have to answer questions about why per capita is down, and Londo likely doesn't want to be on the hot seat to have to face those politicians who'd likely grill him, if they'll grill him.
Londo's two predecessors often got grilled in front of Council over really mundane issues. Will they grill him over this? Probably not, especially if his actions help what has to be the most spineless Tribal Council save face.
Per capita was not the point of the casino's inception. It was jobs and economic development. Putting people on the unemployment rolls doesn't help the region's economy. However if jobs have to be cut at the casino, why not start with some high paying jobs like a VP or a GM?
The phone operators, housekeepers and other low level hourly positions are the ones who keep that facility running and they're the ones who interact the most with the property's customers. Only as a last resort should the casino cut these jobs.
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8 years ago
1 comment:
If the Casino is in bad shape, why are we still building? I have read over and over in Indian Country that many of the casino's that have ongoing construction have suspended it until the economy gets better. What are we thinking???
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